1. Is Aloohassell affiliated with Alo or other similar brands?
No, absolutely not. Aloohassell is an entirely independent brand. We have no corporate or operational affiliation with Alo, Alo Yoga, or any other brand bearing a similar name. We operate under our own distinct identity, values, and business model.

2. How long does it take to receive my order?
Orders are processed within 1-2 business days. Once shipped, delivery to a US address typically takes 3-5 business days. You will receive a tracking number to monitor your package.

3. Is shipping really free?
Yes! We are happy to offer free standard shipping on all orders within the United States. There are no minimum order requirements or hidden fees.

4. What if I need to return an item?
We accept returns within 30 days of receipt. Items must be unused and in original packaging. We provide free return labels and do not charge restocking fees. For full details, please see our Returns Policy.

5. How do I contact customer service?
You can reach us via email at info@aloohassell.it.com or by phone at +1 513-807-2718. Our team is available Monday-Friday, 9 AM – 6 PM ET. We generally respond to emails within 24 hours.

6. What payment methods do you accept?
We accept Visa, Mastercard, and PayPal. All transactions are secure and processed over encrypted connections.

7. Do you ship outside the United States?
Currently, we only ship to addresses within the United States.

8. Where is my order shipped from?
All orders are shipped from our designated US-based fulfillment center to ensure timely and efficient delivery.